Manager of Identity & Access Management; IAM), Information Technology R0150521

The University of Nevada, Las Vegas (UNLV) invites applications for Manager of Identity & Access Management (IAM) (R0150521).

Provides leadership, strategic direction, and operational oversight for the university’s identity platforms and services. Manages a team of IAM engineers/analysts responsible for account lifecycle (joiner/mover/leaver), authentication and single sign‑on (SSO), multi‑factor authentication (MFA), access management, directory services, and integrations that enable secure, seamless access to campus systems. Core platforms include Okta, Active Directory/Azure AD, LDAP, and related middleware and automation tooling.

• Lead team management and development, service design and continuous improvement, vendor and stakeholder management, and delivery of identity projects that align with institutional strategy.
• Partner closely with Enterprise Applications/People Soft, campus business units (e.g. HR, Registrar), NSHE collaborators, and OIT teams to ensure reliability, security, and usability of identity services.
• Oversee budgeting input, capacity and road‑map planning, metrics and reporting, incident and change management, and compliance with applicable policies and regulations (e.g., FERPA, GLBA).
• Advance UNLV’s digital transformation strategy by delivering secure, frictionless, and accessible access to academic, research, and administrative systems and supporting student success, faculty innovation, and research collaboration.
• Maintain a customer‑first approach: listen to understand needs, solve problems with urgency, provide clear and timely updates, and remain approachable, respectful, and team‑oriented.
• Streamline identity workflows, take ownership of inquiries and assignments, coordinate across teams to resolution, and anticipate needs using knowledge of UNLV operations.
• Achieve measurable outcomes such as reduced account‑provisioning time, increased SSO/MFA adoption, improved MFA user‑satisfaction scores, and consistently high service availability.

Minimum Qualifications:

• Earned Bachelor’s degree in Computer Science, Information Systems, Business Administration, Higher Education Administration, or a related field.
• Minimum of 5‑7 years of progressive experience engineering/operating IAM platforms (enterprise IdP/SSO, directories, MFA, lifecycle automation).
• At least 3 years of team leadership (manager or team lead) with responsibility for people management and project delivery.
• Bachelor’s degree and experience credentials must be obtained prior to the start of employment.

Preferred Experience:

• Experience working in a higher education environment.
• Experience coordinating with Enterprise Applications (e.g., People Soft) and NSHE/System partners.
• Master’s degree in Computer Science, Information Systems, Cybersecurity, or related field.

Knowledge (Required):

• Deep understanding of Identity & Access Management concepts and architectures, digital identity lifecycle, and data security practices.
• Expert knowledge of IdP/SSO, MFA, and directory services; protocols and standards including SAML, OIDC/OAuth2, SCIM, LDAP, and certificate management.
• Working knowledge of budgeting, vendor management, and higher‑education governance/compliance (e.g., FERPA, GLBA).
• Familiarity with ITSM/ITIL and change/problem management.

Knowledge (Preferred):

• Experience with Okta as primary enterprise IdP (Workforce Identity) including lifecycle, access policies, and modern app integrations; experience with Azure AD/Entra .
• Experience with identity governance & administration (IGA) concepts and access reviews/recertifications.

Skills (Required):

• Plan and deliver complex, multi‑stakeholder projects; set measurable objectives and KPIs.
• Lead, coach, and develop staff; foster inclusive, collaborative culture and cross‑unit teamwork.
• Translate between technical and functional audiences; produce clear documentation and operational runbooks.
• Analyze data to drive process improvement; define and report service and risk metrics.
• Advanced troubleshooting of identity platforms and integrations; automation/scripting for routine tasks.

Skills (Preferred):

• Road‑mapping and…