Field Support Engineer
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-07-08
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
- Good Communication and knowledge on Imaging/Staging of desktops, laptops and other related devices.
- Maintain, analyze, and troubleshoot, software and computer peripherals.
- Good knowledge on Imaging/Staging of desktops, laptops and other related devices.
- Maintain, analyze, and troubleshoot, software and computer peripherals.
- Must have reliable transportation and clean driving history
- Travel to Various sites on demand basis would be required.
- Ability to set up, configure and add all hardware.
- Assist client internal IS technicians with large IMAC’s
- Break-fix & IMAC support, periodic maintenance
- Provide technical support to end-users via telephone and in person.
- Assist coworkers in the resolution of end-user’s technical issues.
- Assist coworkers in the execution of established processes and escalations.
- Test, image and clean PC’s, laptops, monitors, printers, and other related hardware.
- Following proper manufactures procedures for ordering parts and returning defective parts.
- Manage (Service Now) ticket queue constantly throughout the day.
- Response to end-user issues via face to face interaction, telephone, or escalated help desk tickets.
- Diagnose and resolve technical hardware and software issues.
- Gather information to determine the issue by evaluating and analyzing the symptoms.
- Partners with other departments to provide technical assistance.
- Knowledge in handling Wi-Fi and LAN access issues
- VPN setup and troubleshooting
- Identify priorities and redirect problems to appropriate resources.
- Organize ideas and communicate appropriate messages.
- Stay current with system information, changes, and updates.
- Handling all designated workstation installations and updates
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×