Level 2 Technical Support Engineer — HPC & AI Infra
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-08-28
Listing for:
TensorWave
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Tensor Wave is seeking a Technical Support Engineer to join a newly built Level 2 team. You will own escalated tickets, diagnose Linux/Kubernetes/Slurm related issues, and write runbooks to prevent future repeats.
You’ll collaborate with customer engineers, shape escalation paths, and contribute to runbooks and tooling. You’ll be part of a hands-on, diagnostic role that thrives on hunting down root causes in GPU cloud, HPC, and AI infrastructure, with opportunities to extend coverage and improve
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