IT Network Administrator

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Full Time Technical Las Vegas, NV, US

Salary Range: $65,000.00 To $75,000.00 Annually

Job Title:IT Network Administrator

Department:Information Technology

Reports to:IT Director

Status:Full-Time, Exempt

Work Location:Fully Onsite | The Smith Center for the Performing Arts

Salary Range:$65,000 - $75,000

The Information Technology Network Administrator is responsible for the administration, maintenance, security, and support of the organization’s network, systems, and technology infrastructure to ensure reliable and effective technology operations and service delivery. This position reports to the IT Director, assists with IT policies, purchasing, licensing, and technology initiatives, and works collaboratively across departments to provide effective end-user support and technology services.

• Administer and support the organization’s information security program to help ensure information assets, applications, systems, infrastructure, and related technology processes are appropriately protected.
• Manage and maintain IT systems and infrastructure, including computers, servers, switches, storage, network equipment, and communications technologies.
• Develop, review, implement, and maintain backup and disaster recovery procedures and plans to support business continuity and system availability.
• Collaborate with all members of the IT team to identify opportunities to improve service performance, share technical knowledge and best practices, and contribute to the continuous improvement of IT operations and service delivery.
• Balance information security and technology controls with operational needs and business objectives while remaining current with industry standards, best practices, and emerging technology developments.
• Provide Tier III help desk and technical support, ensuring timely resolution of complex end-user issues while maintaining a high level of customer service and satisfaction.
• Work within established budgets to maintain, upgrade, and replace hardware, software, systems, and technology resources as needed.
• Actively manages IT systems and infrastructure projects, including Cisco, VMWare Server environment, and other core technologies, and serve as a technical lead when coordinating advanced system support with external consultants.
• Assist with development, implementation, maintenance, and enforcement of all IT policies, procedures, and standards established by IT leadership.
• Collaborate with internal stakeholders, IT team, vendors, and consultants on large-scale IT projects and technology initiatives.
• Maintain security, integrity, and privacy of the organizational information systems, communications, and technology equipment.
• Monitor IT systems and infrastructure performance, develop appropriate reporting, and recommend improvements to enhance reliability, efficiency, and performance.
• Effectively supports the Strategic Plan by identifying and implementing insightful technology solutions that will sustain current operations and support future business needs.
• Support and manage external vendor relationships, as assigned, to promote service quality, compliance, and performance.
• Support the IT Director in developing appropriate Service Level Agreements (SLAs), service standards, and performance measures to maintain a high level of IT service delivery.
• Proactively identify opportunities to improve processes, reduce costs, strengthen technology operations, and enhance service to patrons and internal stakeholders through effective technology implementations.
• Maintain regular, reliable, and punctual attendance.
• Perform other duties as assigned in alignment with the scope and responsibilities of the role.

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, Business Administration, or a related field from an accredited college or university; or equivalent combination of education and relevant professional…