Help Desk Support

Pay Range: $17/hr.

- $18/hr mission:
Desktop Support Technician supporting an onsite enterprise device refresh/deployment initiative. Responsible for getting LVS employees fully operational on new Windows 11 endpoints and iOS devices, from provisioning through configuration and troubleshooting. Day to Day:
Deliver, replace, and upgrade Windows 11 endpoints and iOS devices. Provision new devices and assist employees with enrollment. Configure Wi-Fi, Azure MFA, SSO, M365, and Outlook. Back up and migrate iOS data through One Drive. Verify applications, configurations, and peripherals are working. Troubleshoot deployment issues and escalate when necessary. Collect, tag, document, and process old devices. Must Haves:
Hands-on desktop/PC support or deployment experience Windows 11 support iOS/iPhone support M365/Outlook Azure MFA & SSO Device provisioning/enrollment Strong end-user/customer-facing support skills Basic application/peripheral troubleshooting The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.