IT Support Technician

Description

• Microsoft Technologies & Cloud Administration
• Manage user identities, access policies, and conditional access in Microsoft Entra  (formerly Azure Active Directory)
• Support Microsoft 365 applications including Teams, Outlook, SharePoint, and One Drive
• Assist with MDM policy enforcement via Microsoft Intune or similar platforms
• Manage on-premises Active Directory users, groups, and OUs using delegated access tools (ADManager Plus / AD360)
• Apply Windows updates, patches, and software deployments via endpoint management platforms

Desktop, Support, Customer service, Technical support, Hardware, Help desk support, Active directory, Help desk, Windows 10, Troubleshooting

Desktop,Support,Customer service,Technical support,Hardware,Help desk support,Active directory

• REQUIRED QUALIFICATIONS
• 3+ years of experience in an IT Service Desk, help desk, or desktop support role
• Hands-on experience with firewall management and configuration (Forti Gate, Palo Alto, Sonic Wall, or similar)
• Working knowledge of managed network switches, VLANs, and wireless infrastructure troubleshooting
• Proficiency with Microsoft Azure administration – virtual machines, resource groups, subscriptions
• Experience with Microsoft Entra  (Azure Active Directory) – user management, group policies, conditional access
• Solid understanding of Active Directory – user provisioning, group management, OU structure
• Experience with Windows 10/11 desktop support and imaging/deployment
• Ability to work independently on-site with minimal supervision in a warehouse or distribution center environment
• Strong verbal and written communication skills; able to convey technical information to non-technical users
• Valid driver's license and reliable transportation
• PREFERRED QUALIFICATIONS
• Industry certifications:
  CompTIA A+, Network+, Security+;
  Microsoft SC-900, AZ-900, MS-900; or equivalent
• Experience with MDM platforms such as Manage Engine Mobile Device Manager Plus, SOTI Mobi Control, or Microsoft Intune
• Familiarity with warehouse technology including Zebra mobile computers, handheld scanners, and voice-picking solutions (Accu Speech, Vocollect)
• Experience supporting WMS (Warehouse Management System) client software and barcode/label printing environments
• Knowledge of Forti Gate firewall policies, SD-WAN, and Aruba switch/VSX configurations
• Exposure to structured cabling, rack and stack, and patch panel management
• Experience with ITSM ticketing platforms (Service Now, Fresh service, Zoho Service Desk cloud, or similar)
• Familiarity with Manage Engine AD360 or ADManager Plus for delegated AD administration

Intermediate Level

This is a Contract to Hire position based out of Las Vegas, NV.

The pay range for this position is $20.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Las Vegas,NV.

This position is anticipated to close on Sep 7, 2026.

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