Systems Engineer II

• Virtualization platforms

IGT
, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen,
we deliver thrilling, responsible, and unforgettable gaming experiences
—powered by world‑class content
, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation.

With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve.

If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - .

The Systems Engineer II is responsible for the deployment, integration, support, troubleshooting, and optimization of IGT's enterprise gaming solutions in casino environments. This role serves as a technical subject matter expert across multiple infrastructure disciplines including Windows Server, Linux, SQL Server, virtualization, storage, networking, cybersecurity, cloud-enabled technologies, and containerized applications.

Working closely with customers, project teams, software development, product support, and third‑party vendors, the Systems Engineer II delivers system implementations, upgrades, migrations, and operational support for critical casino management systems. The position requires strong analytical skills, a customer-first mindset, and the ability to resolve complex technical issues in high-availability environments.

This role offers exposure to a diverse technology stack and provides opportunities to develop expertise across gaming systems, infrastructure architecture, automation, virtualization, cybersecurity, and emerging technologies.

• Install, configure, upgrade, and support IGT gaming systems and related infrastructure.
• Execute software deployments, platform migrations, and infrastructure modernization projects.
• Configure and maintain Windows Server, Linux, SQL Server, virtualization platforms, and storage solutions.
• Support implementation of high-availability and disaster recovery solutions.

• Troubleshoot complex system, application, database, and network issues.
• Perform system health assessments and proactively identify infrastructure risks.
• Support physical and virtual environments including VMware, Hyper‑V, Nutanix, and cloud-enabled solutions.
• Monitor and optimize system performance, availability, and security.

• Assist with troubleshooting enterprise networking technologies including routing, switching, VPNs, firewalls, load balancers, and network segmentation.
• Support cybersecurity initiatives, security hardening, vulnerability remediation, SSL/TLS implementation, and identity management solutions.
• Ensure adherence to gaming regulatory requirements and security standards.

• Deploy, configure, maintain, and troubleshoot Microsoft SQL Server environments.
• Support database migrations, backup and recovery operations, performance tuning, and disaster recovery processes.
• Utilize T‑SQL and SQL troubleshooting techniques to support customer environments.

• Develop and maintain automation tools, scripts, and operational processes using Power Shell and other scripting technologies.
• Participate in process improvement initiatives focused on efficiency, reliability, and customer satisfaction.
• Contribute to technical documentation, knowledgebase articles, SOPs, and deployment standards.

• Serve as a trusted…