Dock Clerk

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Dock Clerk Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Dock Clerk will play a critical role in managing the accurate and efficient flow of goods through the receiving and shipping docks.

The Dock Clerk is a key player in managing the flow of goods in and out of the receiving department, ensuring proper communication with various teams, tracking shipments, managing schedules, and adhering to all safety and operational policies. This role requires attention to detail, strong organizational skills, and the ability to handle multiple tasks in a dynamic warehouse environment. The Dock Clerk delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

• Coordinate directly with operations teams, truck drivers, and other warehouse workers to supervise dock workflow and ensure efficient, timely loading and unloading operations.
• Maintain clear communication with cross-functional departments including planning and transportation to support smooth, uninterrupted shipping operations.
• Partner with team members to identify and resolve discrepancies or damage at the dock, coordinating necessary corrective actions promptly.

• Ensure all receiving documents— including bills of lading, invoices, and packing lists— are complete and accurate to prevent errors in logistics and product distribution that could impact the fan experience.
• Physically verify goods against shipping documents to confirm quantities and descriptions are correct, safeguarding product integrity for the end consumer.
• Contribute to the on-time delivery of officially licensed merchandise by maintaining efficient dock operations and minimizing processing delays.
• Support accurate order fulfillment by maintaining precise data records and inventory control system entries throughout the receiving process.

• Utilize inventory control systems, barcode scanners, and RFID systems to verify and track goods, identifying opportunities to improve accuracy and processing speed.
• Leverage warehouse management systems including FMS, DMS, and TMS to streamline dock operations and proactively surface issues before they arise.
• Observe, report, and help resolve loading discrepancies and damage incidents, applying analytical thinking to root-cause identification and continuous improvement.
• Bring a solutions-oriented mindset to a fast-paced environment, adapting to fluctuating volume and operational demands with agility.