Hotel Maintenance Manager

Chief Engineer – Fairfield Inn Las Vegas

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30‑year track record as an innovator in the hospitality industry, Highgate provides expert guidance through all stages of the property cycle and demonstrates success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts.

Location:

Fairfield Inn Las Vegas, 5775 Dean Martin Drive, Las Vegas, NV 89118

The Chief Engineer is responsible for the day‑to‑day operations of the engineering division. In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

• Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
• Create and post Engineering staff schedules.
• Create and adhere to the annual budget for the department.
• Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
• Create and implement preventive maintenance program for all hotel equipment.
• Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate standards.
• Actively participate in energy conservation programs.
• Review all guest and meeting planner comment cards to identify and correct problems in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of all vendor contracts controlled by the engineering department.
• Ensure room maintenance requests are handled promptly and courteously.
• Follow up on all alarms immediately to determine the exact location and cause, determine emergency status, and report findings to Front Desk.
• Assist as necessary with special projects and renovations.
• Support and participate in all Highgate Hotel programs.
• Participate in the Highgate Hotel Safety Committee.

• At least 3 years of progressive facilities management experience in a hotel or related field; or a 2‑year college degree and 1 year of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
• Long hours sometimes required; heavy work up to 100 pounds of force occasionally.
• Maintain a warm and friendly demeanor at all times.
• Excellent verbal and written communication skills.
• Effective listening and problem‑solving abilities.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient operations.
• Maximize efforts toward productivity and problem identification.
• Maintain confidentiality of information.
• Perform other duties as requested by management.

Mid‑Senior level

Full‑time