Market Multi-Unit Manager JN

Overview

We are currently looking for a Market Multi-Unit Manager to help develop our growth in several different regions and states!

• Market Leadership & Strategic Growth:
  Directs the operational, financial, and cultural performance of the market, specifically leading franchise-to-corporate transitions and documenting learnings to support future scalability and store launches.
• Operational & Financial Accountability:
  Drives market-level results (Comp, PACE, labor, and costs) while proactively identifying performance gaps and ensuring strict adherence to brand, service, and safety standards.
• Talent Development & Mentorship:
  Provides direct coaching and assessment for Store Managers, evaluates leadership capabilities, and builds a talent bench to prepare for future district-level expansion.
• Cross-Functional Integration:
  Acts as the primary field liaison between stores and corporate partners (HR, Marketing, IT) to ensure new initiatives are successfully implemented and field insights inform broader business planning.

• Multi-Unit Leadership & Strategy: 5+ years of experience managing multi-unit hospitality or retail environments, with a proven track record of driving brand standards, safety, and financial performance (labor, COGS) across multiple locations.
• Talent Development:
  Expert at coaching and performance-managing Store Managers, focusing on building a leadership bench and guiding teams through periods of growth or operational complexity.
• Adaptability & Execution:
  Highly organized, self-directed leader who thrives in fast-paced environments, using a hands-on, field-based approach to ensure consistent operational excellence.
• Mobility & Flexibility:
  Willingness to travel 50–70%, with the flexibility to work varied hours (mornings, evenings, and weekends) based on business needs.

Job  #post

Peggy Hong

Salary: $90,000 - $110,000