Property Management Operations Manager

Overview

Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 50+ markets and manage over 24,000 homes. We are a high-performing team, and our culture emphasizes collaboration, innovation, and the relentless pursuit of excellence. Our dedicated people, proprietary technology, and commitment to continuous improvement are changing an industry.

The Operations Manager is responsible for overseeing and managing the day-to-day operations of one of Evernest’s markets. This includes managing and coordinating all operational activities, ensuring efficient and effective processes, and coaching, leading, and managing a team. The Operations Manager will work closely with the Regional Director and other senior leaders to develop and implement strategic plans to drive growth and profitability.

• Effectively manage and oversee a portfolio of properties, ensuring timely completion and alignment with company goals and objectives.
• Work with the Regional Director to lead and manage a team.
• Develop and maintain strong relationships with key stakeholders, including customers, suppliers, and partners.
• Ensure compliance with all relevant laws and regulations.
• Lead and develop a team of high performers in cross-functional teams to achieve goals and objectives.
• Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
• Develop and implement operational strategies to improve performance and drive growth.
• Achieve or exceed company-targeted physical and economic occupancy goals by effectively managing leasing, resident retention, and concessions.
• Maximize financial performance including year-over-year Net Operating Income (NOI), revenue growth, and other income.
• Maintain expenses in line with budget.
• Prepare any additional reports as required.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven experience as a Property Manager, Operations Manager, or similar role (2–5 years).
• Strong leadership, management, and decision-making skills.
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Must hold an active Nevada Property Manager Permit.
• Must hold an active real estate license.

To be considered for this position, you must connect deeply with Evernest’s company core values:

• Win Together – Put the Team first and collaborate to meet and exceed goals.
• Do the Right Thing – Be honest with our residents, owners, and each other, with accountability.
• Own the Outcome – Continuously update processes and strive to improve the service we provide to Owners and residents.
• Embrace the Grind – Grow through hustle and perseverance to deliver value for clients.
• Grow Daily – Maintain daily disciplines to stay successful in this challenging business.

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