Process Manager

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios are responsible for developing 2K’s portfolio of world-class games across multiple platforms. Include Visual Concepts, Firaxis, Hangar 13, Cat Daddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building, and acquiring exciting studios whose content continues to inspire millions of players around the world!

2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers, and doers, are the professional publishing stewards of our growing library of critically acclaimed franchises such as NBA 2K, Bio Shock, Borderlands, Mafia, Sid Meier’s Civilization, Tiny Tina’s Wonderlands, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California, and is a wholly owned label of Take-Two Interactive Software, Inc.

(NASDAQ: TTWO).

The Process Manager is a primary collaborator in process improvement and scheduling while driving the creation, standardization, and maintenance of documentation to enhance operational efficiency while building upon foundational skills in project management. This position will also partner with team members to standardize templates, improve tool usage, and support continuous process improvement across the department.

• Contribute to process improvement by standardizing templates and documentation practices to increase efficiency, standardization, and reduce waste
• Identify and build department-wide improvements from requirements generated by test team partners
• Ability to facilitate change management for small to medium sized teams
• Ability to handle multiple tasks simultaneously and adapt to shifting priorities

• Behavioral
  • Tailor communication to the audience
  • Monitor and call out gaps in the use of core values
  • Identify communication failures and react appropriately
  • Present project schedules to team members
  • Set expectations to build alignment with manager and collaborators
  • Escalate repetitive, automatable work
  • Create emotional intelligence for upstream and downstream dependencies
  • Establishes credibility across multiple teams by consistently delivering results
  • Balances clarity with discretion when handling sensitive information
  • Coaches peers on effective delegation, prioritization, and accountability
  • Builds morale by recognizing contributions and celebrating milestones
  • Anticipates collaborator needs and communicates proactively to prevent critical issues
  • Encourages innovation by supporting experimentation and calculated risk-taking
  • Aligns team culture with organizational values through consistent role-modeling
• Technical
  • Intermediate Proficiency with QA Software (eg. Jira, Test Rail)
  • Intermediate Proficiency with Atlassian Products (eg. Jira, Confluence)
  • Intermediate understanding of SDLC Methodologies (eg. Waterfall, Agile, Scrum)
  • Anticipate risks and devise mitigation strategies
  • Drive project scheduling and work with teams to get commitments toward project achievements
  • Create and lead a prioritized backlog
  • Understand how to use tools and processes to solve problems
  • Roughly estimate effort, cost, scope and timeline on incoming asks
  • Negotiate scope and commitments with collaborators
  • Provide options to resolve constraints to decision makers
  • Educate leads about what it costs to get work done and its downstream effects
  • Ensure clear goals are outlined throughout all phases of development
  • Assist leadership in developing a clear vision for projects
  • Anticipate quality pitfalls and steer to solutions
  • Measure and demonstrate objective…