Assistant General Manager - Ridge

Position: Assistant General Manager - The Ridge
The Assistant General Manager plays a key leadership role in ensuring financial success, operational excellence, and team development of The Ridge Tavern. This position supports the General Manager in overseeing daily operations while fostering a culture of accountability, hospitality, and performance.

As the Assistant General Manager at The Ridge Tavern, you will be responsible for supporting all aspects of tavern operations, including gaming, food and beverage service, team leadership, and financial performance. Your primary focus will be developing and mentoring the hourly team to ensure full understanding and execution of operational standards, policies, and procedures. service excellence, integrity, and professionalism. The Assistant General Manager is expected to drive sales growth in gaming, food, and beverage while Proficiency in the Toast POS system is required.

You will oversee inventory controls, product levels, vendor relations, equipment functionality, building maintenance, and compliance with OSHA, Health District, Gaming, and local regulatory standards. A comprehensive understanding of gaming compliance is essential.
** Key Responsibilities
** Manage fiscal responsibilities, including budgeting, labor controls, and cost-of-goods management.

Prioritize the guest experience to ensure consistent satisfaction and loyalty. Maintain proficiency in POS systems and restaurant management software. duties as
** Qualifications
* * Preferred: 2–3 years of gaming experience. Preferred: 3–5 years of gaming management experience. Preferred: 3–5 years of Food & Beverage management experience in a high-volume setting.

Experience with Konami Gaming systems and POS platforms preferred. Demonstrated ability to control operating costs and meet financial goals. Ability to obtain and maintain Food Handler’s Card, TAM Card, and Non-Gaming registration.

Computer proficiency required.

Ability to lift-up to 45 lbs.

Strong leadership and organizational skills.

Excellent interpersonal and communication abilities.
** Supervisory Responsibilities*
* ** Travel Requirements*
* ** Language Skills
** Ability to read and interpret documents in English, including safety rules, operating instructions, and procedure manuals. Ability to communicate verbally and in writing in English as required for the role.
** Reasoning Ability
** Ability to apply common sense understanding to carry out written and verbal instructions. Ability to manage multiple variables and make sound decisions in fast-paced, standardized operational situations.

This role requires regular standing; frequent use of hands and arms; talking and hearing; and close, color, and peripheral vision. The employee must regularly lift-up to 10 pounds, frequently lift-up to 25 pounds, and occasionally lift-up to 50 pounds. The position also requires the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.

Terrible's has grown dramatically over the last 70+ years, but our customer service remains the same. Our employees are dedicated to maintaining the highest level of customer satisfaction at every location. Our employees are trained thoroughly and updated with new information regularly. Product knowledge, quick, efficient service, and a friendly smile are trademarks of our stations. In an ever-changing world, its nice to know some things will never change.
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