Store Manager- Bellagio

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

The Store Manager is a leader who will thrive in a dynamic environment, embodies strategic foresight, and fosters collaboration. The Store Manager will need to take decisive actions which will play a crucial role in propelling business initiatives forward. They will be responsible in creating and executing business strategies to develop the Boutique as a place for client engagement and connection.

As well as an Ambassador of the Maison and embody its values.

• Maintain a strong front-of-house presence, ensuring excellent in-store experience and fostering a «couture service» mindset.
• Drive the implementation of company strategies by coaching, motivating, and supporting the Boutique team, ensuring strong adoption of and understanding of company strategies.
• Embody constantly Valentino codes and engage local people with the brand.
• Attract and recruit new clients from personal network and external partners.
• Develop clienteling mindset, client's loyalty, and retention from beginners to VICs.

• Drive and maximize sales performance to consistently achieve the overall sales target objectives while ensuring operational integrity and monthly profitably plans.
• Regularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets.
• At the beginning of each year, craft a comprehensive store strategy, revisited quarterly, to align with broader company objectives.
• Collaborate cross-functionally to ensure the seamless execution of business plans.
• identify and seize opportunities to enhance performance through strategic partnerships with corporate stakeholders.
• Manage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity.
• Partnering with the Merchandising and Buying team to ensure relevant products are in the store to drive revenue.
• Reporting weekly to the Valentino Leadership team on sales trends and where we can pivot to increase sales.
• Cultivate a motivating and inclusive environment that values diversity and fosters mutual respect and teamwork.
• Conflict Management:
  Demonstrate managerial courage to tactfully dispense direct and actionable feedback; is open and direct with others without being intimidating; deals head-on with people's problems and prickly situations. Taking partnerships with Retail Director & HRBP.
• Commit to the professional growth of each team member, preparing them for future advancements.
• Ensure that all staff adhere to high standards of professionalism, from grooming to conduct.
• Set SMART goals and ensure optimal staffing schedules to maximize team performance and compliance with labor regulations.
• Ensure proper and timely communication of company contents through morning briefings, products, and CRM training.
• Build the best team through talent retention and recruitment ensuring career development and succession plans with HR support.
• In charge of all Recruiting Activities in the store in partnership with HR & Talent Acquisition.
• Responsible for all team planning, organizing, and plan the activities verifying day-to-day execution.
• Take all the necessary measures to create and maintain a motivated, positive, and safe work environment; manage all delicate situations regarding store personnel, according to Company policies and employment laws.
• Regularly organize store meetings and keep the team informed regarding store performance and sales objectives.
• Assign quantitative and qualitative objectives and ensure they are achieved.

• Constantly aims and satisfying the client experience. Guarantee excellent Client Experience by monitoring sales activities; ensure that standards of Valentino Client Journey are always followed.
• Implement clienteling in the store and ensure client engagement, recruitment,…