Business Office Director

Overview

The Business Office Director plans, organizes, develops and directs the overall operations of the business office; ensures administrative, billing, bookkeeping, payroll and human resources functions are completed in accordance with all laws, regulations and Century Park standards. Reports to the Executive Director.

• Must have a minimum of an associate’s degree or equivalent experience
• Two (2) years office management experience preferred
• One (1) years’ experience in senior services preferred
• Net Solutions, Point Click Care, and ADP payroll software experience preferred

• Administrative, Systems and Planning — Plans, develops, organizes, implements and evaluates business office goals, policies and procedures
• Maintains Compliance with budget in labor and expense control

• Performs variety of bookkeeping functions accurately and timely
• Performs HR duties including, but not limited to:
  New hire processes; facilitating Orientation; managing LOA; workers compensation; set up and maintain associate personnel and medical files; I 9s/E Verify
• Safeguards the confidentiality of documents, records, files and other sensitive information to include: personnel and medical files, I 9’s, payroll records, etc.
• Oversees cash responsibilities including accurately posting, tracking and analyzing cash receipts and disbursements
• Verifies resident accounts’ charges and statements are accurate and timely
• Makes bank deposits daily or as needed
• Maintains complete and current financial records of residents
• Maintains billing system for monthly rent
• Assists with surveys, auditors, inspectors
• Manages payroll function involving timecards, timesheets and related payroll records
• Works with ADP to submit quarterly payroll tax returns and federal and state withholding taxes
• Processes 1099s annually
• Serves as community representative for benefits programs (i.e., medical, dental, short term disability and 401(k))
• Oversees necessary payroll accounting and tax returns for federal, state and/or local agencies
• Provides accounting support and/or training to Department leaders
• Ensures census is accurate in Electronic Health Record (EHR) system

• Recruits, selects, hires, trains, evaluates, supervises, and counsels business office team as needed
• Schedules department hours appropriately
• Serves as an effective role model, maintaining an approachable management style
• Treats all associates respectfully

• Must enjoy serving seniors
• Must demonstrate excellent customer service and hospitality
• Must demonstrate trustworthiness and dependability
• Must work efficiently and effectively with little to no supervision
• Maintains confidentiality of all proprietary and/or confidential information
• Must demonstrate effective written and verbal communication skills
• Must be organized with attention to detail
• Must prioritize appropriately and meet deadlines
• Must work efficiently with frequent interruptions
• Must be able to multi task effectively
• Must understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training