Restoration Project Manager

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Our restoration client in Vail, CO is seeking to add a Restoration Technician to their team. The Restoration Technician oversees all aspects of assigned restoration projects and crews. This front-line leadership role is responsible for ensuring operational excellence, customer satisfaction, and efficient project delivery while managing labor, equipment, and subcontractors.

This is a Direct Hire role.

• Develop accurate scopes of work and prepare statements of work using industry-specific estimating software.
• Communicate and negotiate with customers, clients, and insurance representatives to gain approval for restoration activities.
• Schedule, coordinate, and supervise crews, subcontractors, and assets on active projects.
• Review job site documentation to verify compliance with client requirements and support billing processes.
• Maintain clear communication with customers, teammates, vendors, and insurance representatives throughout the project lifecycle.
• Monitor and manage production expenses, including labor, vehicles, equipment, and other resources.
• Deliver an exceptional customer experience, ensuring overall client satisfaction.
• Provide priority response to potential customers as needed.
• Recruit, hire, and train restoration teammates to build a high-performing team.

• High school diploma or GED required;
  Associate or Bachelor’s degree preferred.
• Valid driver’s license.
• Minimum 1 year of management and/or supervisory experience.
• Minimum 3 years of restoration industry experience.
• IICRC certification strongly preferred.
• Ability to climb ladders, work at ceiling heights, and navigate confined spaces (crawl spaces, attics, etc.).
• Ability to repetitively push, pull, lift, and carry heavy objects of at least 50 lbs up to 100lbs with assistance.
• Comfortable working with and around cleaning agents and restoration chemicals.
• Strong leadership, communication, and organizational skills.
• Customer service-oriented mindset with the ability to handle challenging situations professionally.