Sr. Business Ops. Manager, Key

Job  |  Services LLC

As the Supply Chain Manager at Amazon Key, you will identify strategic initiatives and work across organizations to manage an end-to-end deployment of automation solutions to deliver fast and reliable service. You will collaborate with external and internal stakeholders to design operating plans, define requirements, develop execution plans, and deliver on-time and within budget deployment of new products.

• Lead cross-functional teams to manage projects from ideation to execution
• Lead strategic efforts to build and scale long-term automation solutions
• Lead operational and technology integration efforts
• Lead regular communication with stakeholders, including representation during senior leadership reviews
• Develop scalable mechanisms and standards
• Communicate goals, roles, responsibilities and desired outcomes to cross-functional project teams to gain approval and deliver project schedules
• Address barriers through problem solving and proactive coordination with stakeholders
• Manage time-constrained initiatives to meet critical business needs and ensure service requirements are met
• Escalate issues or variances in the operating plan to owners and teams, following through to resolution
• Navigate ambiguity, manage multiple project assignments concurrently in a fast-paced environment with ownership and accountability
• Travel up to 20% of the time

You will lead effective execution of new automation product deployments across Amazon sites and engage daily with multiple external vendors and internal teams (Engineering, Product, Ops, Planning, Safety, ACES) to deliver high-quality, on-time deployments and post-deployment support. This role requires managing multiple priorities to deliver products that improve safety and productivity of operations and communicating with external and internal leadership.

You will work with a motivated team that values customer obsession, ownership, bias for action, and delivering results.

• 8+ years of supply chain experience
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership

• 2+ years of driving process improvements experience
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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Location/Salary details shown are examples and may vary by region.