United Way of Southern Nevada - Chief Administrative Officer; CAO

Job Title:

Chief Administrative Officer (CAO)

Group/Team: C-Suite |

Reports To:

Chief Executive Officer (CEO) | Status:
Full Time | Category:
Executive | Classification:
Exempt | Salary: $145,000 - $160,000

United Way of Southern Nevada mobilizes people, partnerships, and resources to improve lives and strengthen communities across Southern Nevada. Through collaborative work with nonprofit, public, private, and philanthropic partners, the organization advances solutions that support children and families, promote financial security, and build a healthier, more resilient community.

Reporting to the Chief Executive Officer (CEO), the Chief Administrative Officer (CAO) serves as the organization's senior administrative and organizational effectiveness leader. The CAO partners closely with the CEO and other C‑Suite peers to translate strategic priorities into coordinated action, strengthen internal systems, and ensure accountability across key administrative functions. The CAO oversees human resources, workforce strategy, facilities management, enterprise compliance, risk management, governance, contract administration, procurement, vendor management, policy administration, and organizational effectiveness.

The role manages two to four direct reports and provides direct leadership, coaching, performance management, and accountability for assigned administrative teams. Working collaboratively with C‑Suite, the CAO helps remove operational barriers, improve interdepartmental coordination, and advance measurable progress toward organizational goals. The CAO serves as a strategic advisor to the CEO on organizational effectiveness, workforce capacity, administrative operations, risk, governance, change management, and organizational performance.

Partner with the CEO and C‑Suite to implement organizational strategic priorities and annual operating plans. Translate strategic priorities into operational action, organizational alignment, and measurable outcomes. Strengthen cross‑functional collaboration to improve execution, efficiency, and mission impact.

• Identify organizational barriers to execution and develop solutions that improve effectiveness, efficiency, and results.
• Lead and support organizational change management initiatives that advance strategic objectives and strengthen organizational effectiveness.
• Provide reports and recommendations to the CEO on organizational performance, risks, opportunities, and resource needs.
• Foster a culture of accountability, innovation, continuous learning, collaboration, and high performance throughout the organization.

Provide leadership for Human Resources functions, systems, policies, and practices.

• Directly manage two to four staff members, including setting expectations, coaching performance, supporting professional development, and ensuring accountability for assigned work.
• Lead talent acquisition, recruitment, onboarding, workforce planning, and retention strategies.
• Demonstrate high emotional intelligence (EQ), with the ability to foster trust, build strong relationships, and effectively engage diverse internal and external stakeholders.
• Promote employee engagement, retention, succession planning, leadership development, and workforce readiness.
• Partner with organizational leaders to develop and sustain a high‑performing, mission‑driven, and accountable culture.
• Ensure compliance with all applicable employment laws, regulations, and personnel policies.
• Oversee employee relations, organizational development, performance management systems, and change management initiatives.
• Ensure workforce policies, procedures, and practices are consistently administered and aligned with organizational values and strategic goals.

• Lead the organization's enterprise compliance and risk management functions.
• Ensure compliance with applicable federal, state, and local laws, regulations, grant requirements, contractual obligations, and organizational policies.
• Develop…