Learning & Development Specialist

At Golden Entertainment LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary:

As the Learning Development Specialist, you support the daily operations of the Human Resources department by delivering effective new hire orientations, leadership training, and professional development programs. You help reinforce company culture, improve team member performance, and support operational excellence by facilitating meaningful and engaging learning experiences for both team members and leaders.

Job Description:

Essential Functions and Responsibilities Provide timely and courteous guest service consistent with the company's guest service culture

Facilitate in-person training classes aligned with learning objectives and approved curriculum

Assist in the development and implementation of onboarding, leadership, and operational training programs

Create training materials and internal communications to support team member development and Human Resources initiatives

Maintain training records and documentation; track internal and external training completions

Evaluate training effectiveness through testing, feedback, and reporting

Partner with HR team members and department leaders to ensure consistent delivery of training aligned with company standards

Contribute to internal communications and HR-related events as needed

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Perform other duties as assigned

Qualifications4 years of Training and Development experience in a gaming or hospitality industry

Ability to follow instructions and complete tasks accurately in a fast-paced environment

Strong communication skills and willingness to work as part of a team Committed to fostering a respectful, inclusive, and safety-conscious work environment

Skilled in presenting training content to individuals and groups effectively

Demonstrated understanding of leadership development, program planning, and performance evaluation

Ability to access and input information using a moderately complex computer system

Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams Requirements At  least 21 years of ageHigh School Diploma or equivalent required

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards None Physical  Requirements Occasionally push/pull up to 75lbs.

Occasionally lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels

Regularly squat, kneel, reach, bend, twist

Frequently sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions Indoor Outdoor Smoky Noisy Bright  flashing lights

Extreme Heights Extreme hot cold temperatures

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