General Manager - Resident & Touring Shows Job Las Vegas area,Nevada USA,Management

General Manager - Resident & Touring Shows

Operations Support

Full-Time Position

Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.

As this position in based in the United States, the job description is available in English only.

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CIRQUE VISION

Cirque du Soleil, to become the undisputed creator of awe-inspiring live spectacles, must-sees, combining the tension and thrill of sensational human performance with the most memorable audience experiences.

ROLE SUMMARY

This is a key leadership role at Cirque du Soleil Entertainment Group and a unique opportunity to lead one of the world's most iconic live entertainment experiences. We are seeking top talent with the ambition, commercial mindset and leadership maturity to own a business, mobilize teams and create long-term enterprise value. Candidates assuming full P&L accountability for the first time are welcome to apply, provided they bring a strong track record of business leadership, commercial acumen, disciplined execution and influence.

Reporting to the Vice President, Commercial, the General Manager is the enterprise leader accountable for maximizing the long-term value of their show through commercial growth, disciplined P&L management, operational excellence, talent leadership and an exceptional guest experience.

The General Manager owns the show's full P&L and leads through influence in a matrix environment, aligning Centers of Expertise and local teams around clear business priorities, performance outcomes and brand standards.

This leader is expected to run the show through data, insight and disciplined business rhythms, including forecasting, business reviews, KPI management, revenue optimization and proactive risk management.

KEY RESPONSIBILITIES

Full P&L Ownership & Business Leadership

Own and deliver the show's annual revenue, EBITDA, profitability, cash flow and operating objectives.
Develop the annual business plan and lead forecasting, monthly business reviews and KPI performance management.
Identify risks and opportunities early and take corrective action to maximize business results.
Foster a culture of accountability, commercial discipline and continuous improvement.
Success measures: Revenue versus budget; EBITDA versus budget;
Forecast accuracy;
Margin improvement;
Cash flow performance.

Commercial Growth & Revenue Optimization

Drive sustainable revenue growth across ticket sales, premium experiences, sponsor ships, merchandise, food & beverage and ancillary revenue streams.
Own local revenue optimization, including pricing, yield, inventory, premium product strategy and demand generation, in partnership with centralized commercial teams.
Use market insights, business intelligence and customer analytics to inform decisions and maximize profitability.
Expand the show's market position through strategic commercial partnerships and business development initiatives.
Success measures: Revenue growth;
Attendance and occupancy;
Revenue yield;
Guest spend;
Market share.

Guest Experience & Brand Excellence

Ensure delivery of a world-class guest experience that further elevates the Cirque du Soleil brand.
Partner across functions to enhance the customer journey, improve guest satisfaction and strengthen repeat attendance.
Use proactive communication, storytelling and market activation to attract new audiences, create buzz and position the show as the must-see entertainment experience in its market.
Balance commercial performance with artistic integrity, operational reliability and premium brand standards.
Success measures: Guest satisfaction; NPS;
Repeat attendance;
Premium revenue growth;
Experience KPI achievement;
Audience growth and market visibility.

Peop…