Customer Care Team Lead: Coaching & Performance
Listed on 2026-10-06
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual
IntouchCX is seeking a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives, ensuring quality service with every interaction. This role emphasizes learning our partners’ brands, products, and processes while mentoring and evaluating performance.
You will manage CSRs, drive training and engagement, monitor KPIs, analyze reports, and coach in real time. The ideal candidate has 1-2 years in a contact center with supervisory experience, strong time
We are currently recruiting a Customer Care Team Lead:
Coaching & Performance for our team in Las Vegas, NV, United States.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Care Team Lead:
Coaching & Performance role in the description above.
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