Field Application Engineer

Antaira Technologies is a leading developer and manufacturer that provides high-quality industrial networking and communication product solutions. Since 2005, Antaira has offered a full spectrum of product lines that feature reliable Ethernet infrastructures, extended temperature tolerance, and rugged enclosure designs. Our product lines range from industrial Ethernet switches, industrial wireless devices, Ethernet media converters, and serial communication devices. Our vast professional experience allows us to deploy a wide array of products worldwide in mission-critical applications across various markets, such as, automation, transportation, security, oil & gas, power/utility, and medical.

People make a company. At Antaira, we are proud of our people. Our team is made up of individuals who are intelligent, energetic, creative, and who always strive to put the customer first. The company is dedicated to providing the utmost customer service. Antaira makes sure the work culture and environment is enjoyable, challenging and rewarding.

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• Serve as the primary technical resource for customers and partners at every stage of the sales cycle, from initial inquiry through post-purchase support.
• Advise partners and customers on installation plans, network topology design, and proper use of Antaira products at large scale.
• Troubleshoot and resolve system application issues on a case-by-case basis, including on-site travel when necessary to fully resolve customer issues.
• Formulate product specifications and solutions based on customers' specific application needs to support pre-sales activities.
• Collaborate with sales and engineering teams to relay field trends, customer needs, and product feedback back to the design team.
• Deliver technical presentations and product demonstrations to both technical and non-technical groups, in person and via video.
• Build out training content and hands-on product demos, and coach the internal sales/marketing team on materials before they head out for customer visits.
• Show up at industry conferences and trade shows as a face for Antaira, keeping a pulse on where the market and product landscape are heading.
• Create and maintain product demonstrations used at trade shows and training sessions.

• Fundamental understanding of Ethernet and OSI Layers 1–3.
• Understanding of the Utilities Market; PTP protocol experience preferred.
• Fundamental understanding of wireless technology.
• Willingness to present ideas and conduct training for small groups.
• 5–7 years minimum experience in IP networking (Layer 2 and Layer
  3).
• Industrial networking experience required.
• CCNA certification preferred.
• Fluent (written and spoken) in English;
  Spanish is a plus.
• Strong communication and organizational skills.
• Must be a US citizen or authorized to work in the US.

• IP networking:
  Layer 2 and Layer 3 programming 5-7 years minimum