RN Coordinator - LV Durango Family Medicine Clinic - Rotating Shift; Exempt

Serves as a valued member of the departmental management team as the RN Coordinator on the floor to provide guidance to other RNs, LVNs, MAs and other clinical staff or administrative staff if performing duties for a clinic. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention.

Assists in management of clinical unit operations. Serves as the primary competency validator/educator for the clinical staff. Able to provide telephone triage for same day appointments, and oversees a team of triage nurses. In addition, as an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting, when required.

Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Complex, independent problem solving when overseeing a team of clinical floor staff and patient care coordinators with overlap at multiple practice sites or overseeing patient care if working at a clinic. Other duties as assigned.

• Follows policies and procedures: demonstrates ability to access online manuals and references. Use evidence-based, comprehensive care plans to manage patients. Work closely with interdisciplinary care team and technology to identify high-risk, complex patient cases; manage care, including referral management, care planning, post-discharge planning and coordinating community-based and transitional care needs. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention.
  
  Conduct individualized clinical evaluations of patients, their health needs, and concerns; develop personalized action plans, provide education, monitor patients’ progress in meeting established goals and modify care plans accordingly.
• Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed. Develop a cohesive and strong team-oriented relationship with providers, nurses, and other healthcare professionals; evaluate and report on patient health outcomes and work in partnership with interdisciplinary healthcare team to facilitate the best in patient care.
  
  Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel. Direct discharge planning process in support of treatment adherence and medication compliance; assist with transitions for patients discharged from an in‑patient hospital to home. Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.
• Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested. Guide, intervene, and advocate on behalf of patients, their caregivers and/or families in regard to navigating and comprehending the healthcare system; coordinate resources in the community to ease transition. Maintains a safe environment in accordance with standards, policies and safety regulations.
  
  Ensures compliance with infection control policies. Under the direction of a physician and operating within the…