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CX Quality Assurance Analyst II

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Credit One Bank
Full Time position
Listed on 2026-02-16
Job specializations:
  • Quality Assurance - QA/QC
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services company in Las Vegas seeks a Quality Representative to monitor customer interactions across calls and cases. The ideal candidate will identify gaps in processes, capture quality adherence, and support coaching initiatives. With 1+ years of experience in credit card operations or quality monitoring, you will demonstrate strong communication and problem-solving skills. Proficiency in Word, Excel, and PowerPoint is required.

Join a diverse team committed to excellence and integrity.
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