QA Manager

Job Overview

We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for food safety and quality engineering and control on processes supporting operations, systems, policies, and procedure auditing; leads quality improvement projects, drives defect prevention, and acts as the primary business quality project manager for Corporate Quality Assurance requirements and regulations.

• Supports all customer and regulatory audits within the responsible facilities.
• Works side‑by‑side with Operation Managers to assure compliance to HACCP requirements are met.
• Works as part of the corrective action team to address non‑conformities related to product, process and service.
• Executes monthly self‑assessments on the elements of food safety.
• Executes required food safety related testing as defined in HACCP plan.
• Plans for quality (capital, supplier quality, plant quality).
• Evaluates and reports on performance trends related to quality.
• Manages Quality Engineering projects, including operative supportive functions.
• Leads and monitors improvement projects as assigned.
• Audits implementation of quality systems for effectiveness by verifying activities.
• Responsible for maintaining and managing the corrective action system.
• Monitors the accuracy and compliance of HACCP records as defined in corporate procedures.
• Reinforces quality awareness to the management and work staff.
• Schedules and manages the daily activities and tasks of the sanitation porters (if defined as a responsibility).
• Manages continuous improvement projects in quality elements.
• Plays a key role in implementing the business management system.
• Implements the quality system detailed in the quality manual.
• Champions quality improvement efforts and initiates problem‑solving efforts and assures implementation.
• Drives prevention versus detection of defects, tracking key performance indicators and daily patrol of production areas.
• Responsible to lead product defect investigations.
• Responsible to lead investigations of alleged food poisoning, hard‑foreign and soft‑foreign objects.
• Responsible to manage compliance with USDA/APHIS regulations.
• Responsible to manage food product suppliers of the unit including auditing of local suppliers.
• Coordinates actions to prevent the occurrences of nonconformities to internal, federal and state laws.
• Maintains customer compliance resolution on defects including alleged food poisoning if needed.
• Responsible for identifying and maintaining key performance metrics for the Quality organization.
• Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products.
• Acts as the primary liaison to Corporate QA Compliance Team.
• Plays a key role in training and coaching of quality requirements to all levels in the business unit’s organization.
• Responsible for safety, quality and compliance to customer specification.
• Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety.
• Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements.
• At times liaises with customers and regulatory agencies.
• Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
• Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI “Preventive Controls Qualified Individual” according to company policy.
• Completes all other company required training including but not limited to Serv Safe Sanitation Manager Certification.

Education: Bachelor's degree in food science, quality, technical or business‑related field from an accredited 4‑year college or university required.

Work Experience: Minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing.

Job

Skills:

Advanced technical knowledge in catering processes and design functions, manufacturing…