Quality Assurance Analyst — Gaming Operations
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-07-19
Listing for:
Hard Rock Digital
Full Time
position Listed on 2026-07-19
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Hard Rock Digital is hiring a Quality Assurance Analyst to join the Customer Operations team and report to the Quality Assurance Manager. You will monitor and evaluate player and internal interactions, scoring each interaction and providing feedback to drive improvements in quality, tone, engagement, compliance, and efficiency.
Responsibilities include calibration, ensuring standards align with regulations and company policies, and collaborating with management to improve processes and
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