Model Bartender Casa Playa Brunch Service

Job Description

The Marketing Model Bartender is responsible for creating the ultimate guest experience by utilizing functional details of a reservation/guest interaction and executing a specific food and beverage game plan to exceed expectations. The Bartender will greet guest, learn about their preferences, answer questions, recommend menu items, prepare and serve beverages and food.

• Welcome guest/s, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Guide guests through all phases of their experience at bar/ lounge.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure guests are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
• Responsible for taking food/beverage orders and carrying out wine/beverage service.
• Responsible for checking on the guest throughout service.
• Completing opening and closing side work.
• Maintaining health code standards.
• Handling guest checks and other related financial truncations (itemize bills correctly and efficiently secure payment).
• Bid farewell to guests, using guest’s name when known, and encourage them to return.
• Maintain a level of professionalism.
• Anticipate the guests’ needs and responding appropriately with a sense of urgency.
• Work as a team, assisting all guests’ and employees’ needs and inquiries.
• Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately.
• Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections available on the restaurant/ lounge floor.
• Maintain complete knowledge of designated glassware and garnishes for each drink.
• Complete opening side duties: fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
• Input all orders into POS system quickly and efficiently ensuring accuracy of all drinks and modifications.
• Perform other job-related duties as requested.

• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
• Natural communicator with excellent customer service skills
• Company and Department Responsibilities

• A highly motivated and energetic personality.
• Work varied shifts, including weekends and holidays.
• Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form.
• Candidates must exhibit wine, beverage, basic food and advanced service knowledge including; wine service, Champagne, mixed cocktails, cordials, after dinner drinks and up-selling.
• Requires the ability to work efficiently and within a team environment.
• Applicants must be 21 years of age or above.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
• Willing to work in a loud and fast paced environment.
• Possession of /or ability to possess a valid TAM and health card.
• Experience in bottle service preferred, but not required.
• Working knowledge of standard drink recipes.
• Understanding of classes of alcohol, different glasses, brand names and garnishments.
• Working knowledge of bar equipment.
• Knowledge of education in mixology.
• Numeracy and cash-handling skills.
• Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner.
• Maintain a clean and hygienic workstation in accordance with Clark County Health Standards.
• Handling cash and credit transactions at the point of sales.
• Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis.
• Adhere to and enforce company specific safety policies.
• Consistently maintain a well-groomed appearance, posture and hygiene deemed by management.
• Maintain dialogue with all guest while upholding…