Retail Sales Associate

Full-Time Retail Sales Associate to join our Team!

$12.00 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.42 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• VACATION: one week of paid vacation after six months of active, full-time service; additional weeks after 1 year and thereafter; 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on factors such as work location, qualifications, and experience.

(This is a representative list of the general duties the Full-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Greet and interact with customers to develop rapport and provide appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintain merchandise displays.
• Perform sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handle cash and negotiable items in accordance with policies, procedures, practices, and regulatory requirements.
• Answer incoming calls per company standards.
• Explain the legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers, showing respect and using effective communication tools.
• Partner with all employees to create a positive and memorable customer experience.
• Complete assigned training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and to become firearms certified.
• Employees may assist customers outside the building or retrieve products stored in exterior areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs…