Floor Lead

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Full Time Sales Las Vegas, NV, US

30+ days ago Requisition

Starting rate of pay is $16.00 per hour, plus you earn PTO after 90 days of employment!

If you LOVE SUGAR, have exceptional leadership qualities, possess a strong work ethic, positive attitude and LOVE providing customers with great service, apply today to join the Sweetest Team on Earth!

I LOVE SUGAR is now hiring for a Floor Lead in our Flagship location in Las Vegas, NV.

Reports to:

Store Management

Overall Job Function:
Optimizes the store´s success by providing the customers with the greatest customer experience.

Job Responsibilities include, but are not limited to:

• Provide excellent customer service according to I LOVE SUGAR standards.
• Answer phones courteously and promptly.
• Assist Management in resolving escalated customer concerns.

• Actively work with products, including processing, stocking, replenishing, rotating, displaying and merchandising per I LOVE SUGAR guidelines.
• Run POS register, report and handle all required transactions, issue receipts and pack merchandise.
• Receive, open and unpack merchandise shipments.

• Execute reductions, price changes, transfers and cash register routines.
• Utilize established I LOVE SUGAR policies and procedures to assist in asset protection and safety for the store and partner with store management as needed.

• Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per I LOVE SUGAR store standards.
• Adhere to I LOVE SUGAR values and internal standards policies and procedures contained in the company Employee Handbook.

• High School graduate or equivalent preferred.
• 6 months of experience in customer service, retail industry preferred.
• Ability to lift up to 50 pounds.
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance.
• Ability to climb a ladder and use a step stool.
• Ability and willingness to run a cash register.
• Good communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Demonstrate a lead-by-example style of leadership for a team.
• Ability to take initiative to complete tasks and solve problems.
• Ability to meet deadlines.
• Ability to manage time and prioritize.
• Must be able to work a flexible work schedule including nights and weekends.

Job Status:
Nonexempt, Hourly (Full-Time)

We offer competitive salaries, health insurance benefits, and an amazing employee discount program for cell phone plans, gym memberships, travel, and more!