Retail Team Lead

Overview

New Balance is seeking a Retail Team Lead to assist with opening/closing the store, drive results, manage operational duties, and deliver a world-class guest experience. This role requires leading by example and aligning with New Balance’s Core Competencies.

As part of the New Balance Retail Leadership Team, full-time Retail Team Leads assist with opening/closing the store, driving results, operational duties, and delivering a world-class guest experience for our guests. You will lead by example through New Balance’s Core Competencies.

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results driven in achieving store key performance indicators through training and development of associates
• Assist store manager in creating the schedule and lead floor moves when needed
• Deliver a great guest experience utilizing the GUEST service model
• Ensure operational readiness, including opening/closing the store, inventory control, and adherence to procedures
• Be involved in recruiting/interviewing/hiring of top talent
• Follow safety and reporting regulations, including proper lifting procedures

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule including weekends and holidays
• Physical requirements:
  
  lift up to 8 lbs regularly, lift up to 50 lbs with assistance, kneel/squat, stand for extended periods, climb stairs

Las Vegas, NV Retail Only Pay Range: $18.50 - $23.10 - $27.75 Hourly (base pay varies by experience, tenure, equity, location, and other factors).

New Balance offers a comprehensive benefits package including medical (three options), dental, vision, life insurance, and 401(k). Additional perks include online learning and development, tuition reimbursement, lifestyle reimbursements, mentorship programs, vacation, holidays, and parental leave to support work-life balance.

Temporary associates have access to medical, dental, and vision insurance and an associate discount. Part-time associates receive 401(k), short-term disability, a yearly lifestyle reimbursement, and an associate discount.

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information and/or veteran status.