Retail Sales Associate - Part Time

We are currently looking for the right Part‑Time Retail Sales Associate to join our team!

$12.00 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Apart from hourly pay, retail sales associates can earn up to 8% on transactions, which could average an additional $1.39 per hour on top of your hourly rate.

• The best working hours in the business: most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment; employees can withdraw up to 50% of the wages earned up to seven times each payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available to all employees on the first day of active employment.
• Access to over 10,000 discounts from more than 1,000 companies through the First Cash Perks program.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.

We are seeking entry‑level, part‑time sales associates for pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers in a positive manner to process sales, loans, and other transactions, handling a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The position offers an hourly wage, PLUS commission based on productivity. Pay will vary by location, qualifications, and experience.

• Greet and interact with all customers to build rapport and recommend appropriate financial solutions.
• Perform non‑management opening/closing procedures.
• Keep the sales floor clean, stocked, and maintain merchandise displays.
• Process sales and loan transactions in accordance with policies and regulatory requirements.
• Handle all cash and negotiable items following established procedures.
• Answer incoming calls per company standards.
• Explain the legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers, using respectful and effective tools.
• Collaborate with all employees to create a positive and memorable customer experience.
• Complete assigned training successfully.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting as required by law.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers on the exterior of the building or retrieve products from exterior storage areas.
• Minimum age 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong desire to serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Proficient basic math calculations.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers may earn 2–8% commission based on the gross profit of their personal performance. Detailed commission information is provided during the interview process.

Note:

The duties and responsibilities listed are not exhaustive and may be revised at any time. Management retains the right to reassign duties.

Applicants accepted into the role must agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law. We provide reasonable accommodations for qualified individuals with disabilities.