Member Specialist

Location

Sam's Club #6257, 8080 W Tropical Pkwy, Las Vegas, NV

• Provide member service at the checkout, including processing purchases, payments, returns, refunds, and exchanges in accordance with company policies.
• Maintain entrance and exit areas, zone merchandise, and arrange items to ensure a safe, organized shopping environment.
• Assist members with purchasing decisions, locating merchandise, and transporting items.
• Offer guidance on self‑service technology and mobile retail applications.
• Perform safety sweeps, correct unsafe situations, and report them to facility management.
• Record paperwork, logs, and documentation required for compliance and security.
• Execute emergency response procedures and adhere to company security and safety practices.
• Support the training, onboarding, and continuous development of new Member Frontline Services associates.
• Identify and report shrink, damage, and potential security risks.
• Collaborate with managers, co‑workers, and business partners to prioritize tasks, meet deadlines, and drive improvements.

• Retail experience operating front‑end equipment such as cash registers.
• Experience using mobile retail applications.

• Previous experience in a fast‑paced retail environment.
• Ability to adapt to new technologies and process improvements.

• Hourly wage range: $17.00 to $25.00 (actual rate will equal or exceed the required minimum wage at the location).
• Additional compensation in the form of premiums ranging from $0.35 to $3.00 per hour.
• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k) with company match, stock purchase plan, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U – full tuition, books, and fees covered for eligible courses and certifications.