Club Tattoo Miracle Mile- Key Holder

We are seeking a dependable and energetic Key Holder to support the daily operations of our high-end tattoo studio. This role is ideal for someone who is customer-focused, detail-oriented, and passionate about creating a seamless client experience in a fast-paced, artistic environment. As a Key Holder, you will play a pivotal role in supporting the management team, opening and closing the studio, and ensuring daily tasks are executed with excellence.

You’ll serve as a liaison between clients, staff, and management, helping to uphold our studio's commitment to service, quality, and creativity.

• Provide exceptional service to all clients from check-in to follow-up.
• Assist with appointment bookings, product recommendations, and general inquiries.
• Create a welcoming environment that reflects the studio's upscale and inclusive atmosphere.

• Promote and sell studio services and retail products to help meet sales goals.
• Stay informed about ongoing promotions and collaborate with the team to drive sales.
• Track customer preferences and offer personalized product/service suggestions.

• Open and close the studio independently, ensuring all security and cash handling protocols are followed.
• Assist with daily administrative tasks, including appointment scheduling, POS transactions, and basic inventory restocking.
• Ensure the front desk and common areas are clean, organized, and functioning efficiently.

• Prior experience in a key holder or supervisory role, preferably in a high-end service or retail environment.
• Strong customer service and interpersonal skills.
• Basic administrative and organizational skills, including email handling and data entry.
• Ability to take initiative, stay calm under pressure, and solve problems independently.
• Comfortable using POS systems, scheduling software, and handling cash.
• A positive attitude and the flexibility to adapt to the evolving needs of the studio.

Job Type: Part-time

Pay: From $17.00 per hour