Assistant Store Manager | Feature Wynn

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Full Time Management Las Vegas, NV, US

Salary Range: $45,000.00 To $50,000.00 Annually

Job Title: Assistant Store Manager
Location: Las Vegas, NV

FEATURE has been providing iconic, limited‑edition footwear, high‑end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top‑tier brands, from Nike and Stone Island to Off‑White and Comme des Garçons, including our private label brand of essential cut and sew apparel.

At FEATURE, we’re in a never‑ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited‑release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, Las Vegas, and our retail locations in Calabasas, Studio City, and San Diego, California, as well as Scottsdale, Arizona.

The Assistant Store Manager (ASM) is a key member of the store leadership team and serves as the Store Manager's primary partner in driving sales, developing team members, and executing daily operations. This role is responsible for helping create an exceptional customer experience while ensuring operational excellence and maintaining the standards that define the FEATURE brand.

The ASM plays an active leadership role in coaching employees, driving business results, maintaining inventory accuracy, and supporting all aspects of store operations. In the absence of the Store Manager, the Assistant Store Manager assumes responsibility for leading the business, making sound operational decisions, and ensuring the store continues to operate efficiently while delivering an exceptional customer experience.

The Assistant Store Manager plays a vital role in supporting the Store Manager and driving the overall success of the store through leadership, operational excellence, sales performance, and team development.

• Serve as Manager on Duty (MOD) when assigned and confidently lead the store in the absence of the Store Manager.
• Lead by example while promoting FEATURE's "All Things Good" customer experience.
• Coach, motivate, and develop team members through ongoing feedback, training, and performance coaching.
• Assist with recruiting, interviewing, onboarding, and training new employees.
• Identify and develop future leaders while promoting employee growth and engagement.
• Foster a positive, collaborative, and accountable work environment.
• Delegate responsibilities effectively to ensure operational excellence.
• Hold team members accountable to company policies, procedures, and performance expectations.
• Drive achievement of daily, weekly, monthly, and quarterly sales goals.
• Monitor and coach performance around key retail metrics, including:
  • Conversion
  • Units Per Transaction (UPT)
  • Average Transaction Value (ATV)
  • Average Unit Retail (AUR)
  • Cross-Sell Percentage
• Lead by example through exceptional customer engagement and selling behaviors.
• Build and maintain strong customer relationships through clienteling initiatives.
• Encourage repeat business by delivering memorable customer experiences.
• Analyze sales trends and partner with the Store Manager to implement action plans that improve business performance.

• Ensure all opening, closing, daily, weekly, and monthly operational procedures are completed accurately and efficiently.
• Oversee shipment processing, inventory movement, transfers, order fulfillment, and client invoicing.
• Ensure company systems, including Shopify, Deposco, Asana, and other operational platforms, are utilized accurately and consistently.
• Support execution of company initiatives, product launches, store events, marketing campaigns, and…