Merchandise Manager

Responsibilities

• Oversee receiving, unpacking, and organizing new stock to ensure items are quickly placed on the sales floor.
• Manage the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manage the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Act as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Help oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Support onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve performance.
• Drive store sales and control expenses by actively seeking ways to boost sales through merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly.
• Ensure execution of company Inventory Integrity process.

• High School Graduate or equivalent; college experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi‑task.
• Creative thinking.
• Ability to maintain composure under pressure.

• Frequently operate the cash register.
• Frequently move merchandise weighing up to 25 lbs and place or remove merchandise up to a height of 5-10 feet.
• Frequently ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange information with customers on the telephone and face‑to‑face in the store, as well as with managers and coworkers; must exchange accurate information.
• Frequently move across the sales floor assisting customers, as well as to and from the stock room to retrieve and put away merchandise.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel.
• Must be able to identify and interpret email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Must be able to remain in a stationary, upright position for 80% of the time.

Benefits include health coverage, financial and personal wellness programs.

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.