Acting PT ASM- Fashion show- Las Vegas, NV

Job Title

Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate

Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

Shares feedback from customers with the leadership team to improve the overall customer experience

Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

Delivers an engaging, positive and authentic customer experience with all customers

Holds self and others responsible for the accomplishment of all operational tasks

Coaches and provides feedback on Sales Associate's performance

Supports associate engagement by recognizing and rewarding outstanding performance

Provides direction to associates to ensure understanding of company directives and standards

Prioritizes and delegates tasks to meet all operational needs

Supports and executes visual directives and maintains visual standards set by the company

Drives efficiency in all operational store processes

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