Keyholder | Feature Wynn

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Las Vegas, NV, US

30+ days ago Requisition

Salary Range: $17.00 To $20.00 Annually

JOB DESCRIPTION:
Keyholder

Title:

Retail Keyholder

Reports To:

Store Manager

Location:

Las Vegas, NV

COMPANY

DESCRIPTION:

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island to Off-White and Comme des Garçons, including our private label brand of essential cut and sew apparel.

At FEATURE, we’re in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited-release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, our Calabasas, CA location and Scottsdale, AZ, and our newest location in San Diego, CA.

Keyholder:

We are excited to add this critical member to the FEATURE Team. The purpose of this position is to assist the Assistant and Store Manager with day-to-day operations as well as policy enforcement and efficient task delegation.

RESPONSIBILITIES:

The overall success of the store requires daily, weekly and monthly upkeep. As the Keyholder, your job is to work with the Store Manager and Assistant Store Manager to be able to delegate these recurring tasks to your people in leadership positions. Being involved in every aspect of the store enhances visibility and flow of product, customers and staffing.

The responsibilities for this position include, but are not limited to:

• As a Keyholder, you are the first level of authority and staff should view you as such. You are responsible for making sure all staff stays on tasks and policies/processes are being followed
• This includes YOURSELF, management is not above the rules, we have to set the example and make sure staff follows along.
• In the case a policy/process is broken, it is your responsibility to notify upper management.

Upkeep Safe/Change

• Ensure there is an adequate amount of change breakdown in safe
• Maintain monthly safe log to ensure safe denomination is true and accurate
• Upkeep any RTV tasks and communicate directly with the Warehouse Manager as to how/when they will be shipping out.

Request product

• Based on in-store trends, request product that is currently in stores, at HQ and/or other facilities and send to the Store Manager for approval.

Opening/Closing Duties

• Opening:
  • Open Cash Register
  • EOD restock from WH
  • Regulate Pickwaves
  • Set up POS scanner / Put away humidifier (Tues/Thurs/Sat)
  • Dust shelves and racks on floor
  • Windex tunnel, fitting room, cases and front mirror
  • Check for receipt paper, Dymo labels, tape, circle stickers
  • Refill Shopping Bags
  • Refill Receipt Holders
  • Refresh Shopify App to sync Deposco
• Closing:
  • Make Sure Stock Management Dashboards have been addressed
  • Close Register
  • Break Sheet (Fill out Pending Projects)
  • Vaccum floor / wipe down cash wrap
  • Charge All Devices - iPad(s), Laptop, Scanner, Vacuum ○ Take out trash
  • Straighten Shoes/Hanging Clothes + Tuck In Tags
  • Send EOD Report
  • Turn off Music
  • Turn off lights
  • Leave Humidifier On for Moss/Change filter 1st of Month Tues/Thurs/Sat
  • Discrepancy Follow Through
• When a discrepancy is found during shipment, see it through. Make sure whoever finds it, owns it and if they cannot figure it out make the inventory manager aware.

RA’s

• When product is found being defective make sure whoever finds it lets MOD know and it is seen all the way through

Exchanges/Store Credit

• Oversee exchanges/store credit to make sure proper processes/policies are being followed.
• Make sure exchanges get added to Deposco in a timely manner.

Building Sweeps

• Manage back of house and floor space by building sweeps based on low inventory styles and styles older…