Retail Sales Associate - Part Time; Caesars Palace LV

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchase. The Retail Associate receives, unpacks, folds, and puts away the daily deliveries of merchandise. He or she employs selling techniques required for the position. The Retail Sales Associate ensures that the selling areas are neat and clean and complies with visual standards.

All retail employees should be outgoing, upbeat, energetic, and reliable. MUST BE 21 YEARS OF AGE OR OLDER.

Appearance

Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Blouses and shirts should be buttoned to the top and name tag should be worn at all times.

Customer Service: both internal and external customers

• Maintain customer service levels in accordance with Family Style Service standards
• Acknowledge and greet guests with a smile
• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest
• Be courteous and create a warm, friendly atmosphere for the guest
• Be knowledgeable of the hotel property and the amenities it has to offer
• Assist guest in finding the product requested even if it means calling other stores

Teamwork

• Communicate all daily activities to the next shift on duty
• Partner with fellow Team Members to create a strong team
• Communicate daily activities to the Supervisor on Duty
• Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule
• Promote the selling of merchandise and be able to up sell merchandise
• Develop an exceptional understanding of the product assortment in all the retail stores to help facilitate the customer decision making process
• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers

Register Operations

• Be knowledgeable on register operations
• Manage all payment transactions for customer purchases
• Ensure all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.)
• Comply with all cash management policies and procedures
• Report cash register malfunctions to the Supervisor on Duty
• Ensure money is not left unattended at any time

Stock Management

• Receive, unpack, fold, and put away the daily deliveries of merchandise
• High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations
• Complete stock counts as requested
• Receive the shipments in a timely manner
• Merchandise in accordance with the planograms and notify supervisor of any discrepancies
• List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty
• Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers, and…