Retail Lead

POSITION:
Retail Lead / Seasonal Part-Time Summary The  Lee Canyon Retail Lead ensures every guest receives an exceptional shopping experience while taking active ownership of daily floor operations, register management, and store security. Acting as a senior floor leader with keyholder responsibilities, this role opens and closes the shop, manages cash drawer counts, and supervises front-line team members during assigned shifts.

Beyond delivering expert guest service and gear recommendations, the Lead drives shift performance, maintains peak visual standards, and supports inventory accuracy.

Key Responsibilities Store Operations & Keyholder Duties:
Responsible for opening and closing store locations, securing building access, arming/disarming security systems, and performing daily POS drawer opens, reconciliations, and safe drops.

Shift Leadership & Support:
Guide daily floor activities during assigned shifts, assign associate tasks, ensure break compliance, and support onboarding and ongoing peer training for retail staff.

Inventory & Stocking:
Manage sales floor stock levels, track product movement, and ensure high-demand gear and apparel are promptly restocked.

Merchandising & Presentation:
Maintain peak visual merchandising standards, keep store layouts engaging, and ensure clean, orderly sales floors and fitting rooms.

Guest

Experience:

Deliver top-tier customer service, offer expert product knowledge, and resolve guest inquiries or minor escalations with a welcoming attitude.

Qualifications Prior retail, customer service, or cash-handling experience required; previous senior associate or keyholder experience preferred.

Demonstrated reliability, integrity, and trust to handle keys, alarm codes, and store cash.

Outgoing personality with strong communication, problem-solving, and team support skills.

Basic math and computer skills for operating POS systems and reconciling register drawers.

Ability to work a flexible resort schedule, including early morning opening shifts, evening closing shifts, weekends, and peak holidays.

Working Environment/ Physical Demands:

Stand and move on the retail floor for extended periods (up to 8 hours).Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop

Ability to push, pull and lift more than 50 pounds.

Cleaning/maintaining store and department areas such as windows, picking up trash, shoveling snow, etc.

NOTE:

This job description is designed to indicate the general nature and level of work. It is not intended to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. This job description may include new