Team Member, Retail

Job Summary:

Team members are expected to deliver the ultimate guest service experience and create positive impressions by effectively communicating product knowledge and maintaining exceptional guest service standards, ensuring smooth and efficient shift operations while adhering to company policies and procedures.

Essential Job Functions:

General Deliver the ultimate guest service experience and impressions

Able to clearly and concisely communicate product knowledge and information to all guests

Responsible for product and service standards

Foster an environment of team work Maintain exceptional guest service

Communicates clearly, concisely and accurately in order to ensure effective shift operations.

Follow all company operations policies and procedures

Guest Service Responsible for delivering an exceptional in-store experience

Execute guest service standards

Recommend appropriate products to meet guest's needs

Enhance guest experience through engagement and sampling

Operations

Execute quality store operations

Clean equipment, small wares, and merchandise as necessary

Must be able to operate food preparation machinery

Stocking of all supplies

Respond to directions in an accurate and timely manner

Adhere to all food safety and security guidelines while respecting company property

Master each station within store

Successfully complete the company trainings provided

Other duties as assigned

Provide a healthy, consistent product

Consistently make and serve all products to specifications

Follows health, safety and sanitation guidelines for all products

Executes proper portion control with all ingredients

Must be able to operate POS and/or cash register

Understands all health regulations and guidelines

Requirements:

Must be 16 years of age or older

Computer skills including some Microsoft software and register skills

Customer service experience preferred

Physical Requirements:

Ability to stand for prolonged periods of time. In some instances, the entire shift

Able to lift at least but not limited to 50 pounds and if more must be with assistance

Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Ability to move quickly turning from left to right or right to left Flexibility in the wrist to scoop, twist, push, pull, lift, and bend Exposure to extreme heat, steam, and cold present in a kitchen environment

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to
-10°FWE ARE AN EQUAL OPPORTUNITY EMPLOYER We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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