Retail Sales Associate, FB Express - On Call

Position Overview A Retail Sales Associate is responsible for providing excellent customer service and assisting shoppers in finding the right products for their needs. Engaging personality, product knowledge, and sales skills will contribute to creating a positive shopping experience for our customers while driving sales and achieving store targets.

The following and other duties may be assigned as necessary:

• Greet and welcome customers as they enter the store, offering assistance and answering any inquiries they may have
• Actively listen to customers' needs and provide product recommendations based on their preferences and requirements
• Engage customers in product demonstrations and explanations, highlighting features and benefits to encourage purchase decisions
• Maintain a comprehensive understanding of our product range and stay up-to-date with new arrivals and promotions
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system
• Handle cash and card transactions, issue receipts, and process exchanges or returns.
• Assist with merchandising tasks, including restocking shelves, arranging displays, and maintaining a tidy and organized store environment
• Ensure products are properly tagged with pricing and promotions
• Build rapport with customers to foster loyalty and repeat business
• Follow up with customers after their purchase to ensure satisfaction and address any concerns
• Collaborate with team members and store management to achieve store targets and objectives
• Assist in inventory management tasks, such as conducting stock counts and restocking inventory
• Participate in product knowledge training sessions to enhance expertise and sales skills
• Stay informed about industry trends and competitor products
• Adhere to store security measures and assist in loss prevention efforts to minimize theft and shrinkage
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

A Retail Sales Associate is responsible for providing excellent customer service and assisting shoppers in finding the right products for their needs. Engaging personality, product knowledge, and sales skills will contribute to creating a positive shopping experience for our customers while driving sales and achieving store targets.

The following and other duties may be assigned as necessary:

• Greet and welcome customers as they enter the store, offering assistance and answering any inquiries they may have
• Actively listen to customers' needs and provide product recommendations based on their preferences and requirements
• Engage customers in product demonstrations and explanations, highlighting features and benefits to encourage purchase decisions
• Maintain a comprehensive understanding of our product range and stay up-to-date with new arrivals and promotions
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system
• Handle cash and card transactions, issue receipts, and process exchanges or returns.
• Assist with merchandising tasks, including restocking shelves, arranging displays, and maintaining a tidy and organized store environment
• Ensure products are properly tagged with pricing and promotions
• Build rapport with customers to foster loyalty and repeat business
• Follow up with customers after their purchase to ensure satisfaction and address any concerns
• Collaborate with team members and store management to achieve store targets and objectives
• Assist in inventory management tasks, such as conducting stock counts and restocking inventory
• Participate in product knowledge training sessions to enhance expertise and sales skills
• Stay informed about industry trends and competitor products
• Adhere to store security measures and assist in loss prevention efforts to minimize theft and shrinkage
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent (some college education preferred)
• Previous retail or customer service experience is a plus
• Strong interpersonal and…