Director of Client Development
Listed on 2026-02-16
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Sales
Client Relationship Manager, Business Development
ASTOUND
is a global experiential powerhouse with three core verticals:
Brand Experiences, Sports Experiences, and Immersive Entertainment.From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes.
With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients—powered by AI, integrated creative, and next-gen content strategy
—and for the business itself, driving both revenue and enterprise value.
The primary focus is to grow client relationships and revenues through the effective delivery of ASTOUND’s offerings, working with members of the office’s senior leadership team and serving as a trusted advisor to the client.
KEY RESPONSIBILITIES:Business Development:
- Actively search and network for new business opportunities, whether it’s a New Account or within an Existing Account; consistently maintain a healthy sales pipeline and close deals to increase market share and revenue.
- Qualify inbound leads and collaborate with the internal Creative & Solutioning team to nurture and convert leads into profitable relationships.
- Develop and maintain strong relationships with key decision-makers within client organizations to ensure long‑term business partnerships and growth.
- Lead in Win Strategy and oversees collaboration of cross‑disciplinary internal teams to drive to a win.
- Demonstrate that ASTOUND is a trusted, strategic partner to the client and drive a spirit of service and innovation with clients and internal team members
- Understand clients’ business and business issues and serve as a trusted advisor to drive effective solutions
- Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans
- Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way
- Collaborate with the creative, sales and marketing teams to develop strategies that enhance brand visibility and attract potential clients.
- Be able to quickly identify an opportunity and bring in Subject Matter Expert (SME) as see fit.
- Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings
- Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients
- Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
- Promote collaboration and respect amongst team members
- You say “yes” more than “no”
- You demonstrate a strong ability to lead multiple assignments at one time
- You’re comfortable in front of clients and confident in your role
- You’re a team player who is strong at collaboration and always willing to support others
- You are highly organized, with a keen eye for detail
- You are a believer in your accounts and are diligent about account growth planning (and do it on an annual basis for your accounts)
- You track and update your account activity daily. You realize your attention to “Pipeline Accuracy” is imperative to your individual & the organizations success
- You are budget conscience and respectful to both the client desires and demands as well as ASTOUND costs. You continually educate our clients on “what it takes” to accomplish specifics asks and help clients realize the value we provide.
- Sales Focused & Results oriented
- Passionate about strengthening relationships and increasing revenue opportunities
- A minimum of five (5) years’ experience in an active sales role
- Demonstrable and proven high level of competency in managing accounts in the exhibits, branded environments, and events industry
- Possesses excellent and professional relationship management and building skills
- Possesses and applies excellent attention to detail in all…
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