Expert, SMB Sales Development

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role is critical for driving growth by identifying and creating new business opportunities within the small and medium business segment. It involves conducting outbound prospecting and engaging with prospects to build a robust sales pipeline. The role is distinguished by its focus on cold outreach and lead qualification to support sales efforts. Success is measured by the ability to generate qualified leads and set appointments for the sales team.

The work directly impacts the expansion of the customer base and overall organizational success.

• Conduct outbound prospecting via phone, email, and social media to generate new business leads within the small and medium business segment
• Manage and cleanse data in the customer relationship management system to maintain accurate records of prospecting activities
• Communicate with prospects to understand their needs and build interest in business solutions
• Follow established lead management and qualification processes to ensure consistent lead handling
• Provide feedback to marketing on lead quality, processes, and performance to improve outreach effectiveness
• Qualify leads and schedule appointments to support the sales team’s closing efforts
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED (Required)
• Less than 2 years Call center/sales experience (Preferred)

• Communication – Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Organizational Skills – Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• Self‑Motivation – Self‑motivated with a results‑driven mindset, demonstrating initiative and the ability to work independently. (Required)
• Teamwork – Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
• Technology Proficiency – Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required:

No

DOT Regulated Position:
No
Safety Sensitive Position:
No

Total Target Cash Pay Range: $52,200 – $94,300 (inclusive of target incentives)
Base Pay Range: $36,540 – $66,010
These ranges represent the general base pay range for a successful candidate in this role. Actual pay will vary based on location, qualifications, and experience. To find the pay range for this role based on hiring location, .

At T‑Mobile, employees in regular, non‑temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Our benefits include medical, dental, and vision insurance; a flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off; up to 12 paid holidays; paid parental and family leave; family building benefits; back‑up care; enhanced family support; childcare subsidy;

tuition assistance; college coaching; short‑ and long‑term disability; voluntary AD&D coverage; voluntary accident coverage; voluntary life insurance; voluntary disability insurance; voluntary long‑term care insurance; mobile service and home internet discounts; pet insurance; and access to commuter and transit programs. Eligible employees can also receive additional benefits such as commuter and transit programs. Learn more at www.t‑

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