Counter Sales Representative

Responsibilities

• Communicate with customers by phone or in person to receive orders for products.
• Solicit sale of new or additional products.
• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and Codale departments, including credit purchasing, warehouse, outside sales and management.
• Determine make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identify and use appropriate company and/or customer pricing systems.
• Make phone calls to regular and prospective customers to solicit orders.
• Describe or demonstrate product, using samples or catalog, and emphasize salable features.
• Compile lists of prospective customers for use as sales leads.
• Provide oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
• Prepare cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follow up with any specific record-keeping requirements.
• Estimate date of delivery to customer, based on knowledge of own firm's delivery schedules.
• Purchase materials following approved purchasing procedures.
• Review complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepare correspondence and reports necessary for business transactions.
• Recognize when special pricing is required, and provide competitive pricing.
• Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations.
• Handle difficulties with customers with diplomacy and seek assistance when needed, to resolve customer order problems and complaints promptly.
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Warehouse responsibilities: shipping, receiving, inventory control and order pulling.
• Other responsibilities may be assigned.

• Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
• Ability to perform math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.
• Possess in-depth knowledge of Codale computer systems, Microsoft Office, etc.
• Must be a team player and abide by Codale’s strong core values and beliefs.

Las Vegas, NV

Between 6:00am - 4:00pm (Monday-Friday)

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call  or email  .

Applicants and employees are protected under Federal law from discrimination. To learn more,  .

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,  .