Digital Engagement Acquisition Specialist

We are now accepting applications for a Digital Engagement Acquisition Specialist (Client Relations & Acquisition Specialist) to join our Client Acquisition Group. Position is located at our corporate office in Las Vegas, NV and is fully in office. Work Schedule is typically Monday through Friday, 8:00AM to 5:00PM.

• Perform outbound sales and service outreach via digital channels and phone to prospective and existing bank clients.
• Drive business growth by developing new relationships and cross-selling bank products and services aligned with client needs.
• Respond to client inquiries and resolve service issues in a timely, professional manner.
• Assist clients with product selection, account opening, and loan application processes as needed.
• Identify opportunities during client interactions and generate qualified referrals in accordance with operational procedures and all regulatory and compliance requirements.
• Accurately document client interactions, outreach activity, and referrals in designated CRM systems.
• Provide sales and digital engagement support to business unit personnel and internal partners.
• Participate in departmental initiatives, campaigns, and projects as needed.
• Perform other duties as required to support sales objectives and organizational goals.

• 1+ yrs experience in inside sales, branch banking, and services, customer service or other directly related experience. A combination of education and experience may meet job requirements.
• Working knowledge of sales, customer service, retention skills and banking products and services.
• Must have good customer service, problem resolution and communication skills, both verbal and written.
• Ability to use a variety of computer software.
• Ability to cross sell bank products.
• Requires initiative and ability to recognize opportunities.
• High School diploma or equivalent.

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Pay range (depending on experience): $24 - $26/hour

Req

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at , Mon.

-Fri. between 9 a.m.

- 5 p.m. MST.