Solutions Advisor; Cox Business

Inside Solutions Advisor (Cox Business)

Imagine building relationships rooted in trust, authenticity and impact—connections that help businesses grow and people thrive. Sound like your kind of work?

• A competitive salary and top‑notch bonus/incentive plans.
• A pro‑sales culture that honors what salespeople contribute to our success.
• Exceptional work‑life balance, flexible time‑off policies and accommodating work schedules.
• A true team environment, with 3 days of real‑life collaboration in the office.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.

You’ll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you’ll demonstrate the value of staying with Cox Business. Here’s how you’ll make an impact:

• Engage with existing customers to renew contracts, identify new revenue opportunities and upsell solutions such as telephony, data, wireless, video and more.
• Develop strategic account plans to maintain and grow Cox Business’s presence within existing accounts.
• Troubleshoot and resolve service, pricing and technical issues by understanding customers’ unique communication needs.
• Collaborate with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
• Create compelling proposals and presentations for additional products and services.
• Negotiate pricing, promotions and contract terms to meet client needs while driving business results.
• Partner with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
• Share customer feedback with the marketing team to refine strategies and enhance offerings.

Ambitious, determined and relationship‑focused, you’ve proven your skills in sales and value both success and work‑life balance. Here’s what else you bring to the table:

• 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor’s degree or certification in a related discipline with 3 years of work experience.
• Sales experience with a proven track record of meeting quotas.
• Proficiency with computers and common business software.

• 1 year of experience in the communications industry or with a major communications equipment vendor.
• 1 year of B2B field sales experience, including meeting quotas and cold calling.
• Knowledge of local market and contacts.

Hourly pay rate: $17.40 - $26.06/hour. In addition to the hourly range, eligible for an annual incentive/commission target of $28,340.00.

Employees are eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Additional paid time off includes bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets