Sr Account & Business Development Manager

Summary Statement:

This role is responsible for identifying, soliciting, qualifying, targeting, and converting new Group/Meetings & Events business opportunities, with the majority of the business being secured for future years.

The Senior Account Business Development Manager will be responsible for developing and contracting large Group and Convention programs across all brands on the Resorts World campus in Las Vegas. This position will be expected to cultivate new relationships and manage existing property relationships with current and prospective customers. The Manager will foster internal relationships throughout the property to ensure and maintain open communication.

This role will support the achievement of the company’s financial goals, partner with businesses that share similar values, and deliver experiences that build long-term brand loyalty.

Primary

Job Duties:

Includes but is not limited to:

This individual will partner with Sales Leadership to understand multi-year financial and operational objectives and to build a strategic prospecting plan. Activities will include, but are not limited to:

Developing and cultivating key third-party relationships with a strong propensity to place business within our identified target segments and event types

Initiate and schedule recurring educational sessions with key account managers

Curating customized FAM/Site Visit experiences for new prospects to accelerate conversion and strengthen buyer confidence

Participating in select, high-value out-of-market events to build new relationships and deepen existing ones Maintaining engagement with the preferred customer base through structured touchpoints (social media engagement, check-ins, account reviews, and ongoing follow-up)
Generating new, organic leads independently as a Resorts World representative, while also supporting the broader Sales Team’s pipeline development and account growth

Meet and exceed revenue quotas and goals established by Leadership Proactively solicit new customers that meet the business profile through prospecting skills to drive incremental revenues and secure future agreements

Understand contract clauses and negotiate proper business terms to drive property revenues and minimize risk Utilize negotiation skills to position both Parties in a fair and mutually beneficial commitment

Partner with internal stakeholders and other departments outside of Sales Department to support customer needs and drive positive results for the group, increasing loyalty

Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.

Perform other job-related duties as requested

Qualifications:

Includes but is not limited to:

At least seven (7) years of previous Hotel/Resort Convention Sales experience

At least five (5) years of previous management/leadership within the Hospitality field

Track record of strong selling and closing skills

Strong Customer Relations & Communication skills

Critical thinking skills, solution oriented

Ability to successfully mentor other team members.

Polished appearance and demeanor.

Excellent customer service skills.

Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred:

Bachelor’s degree preferred.

Working knowledge of Delphi and Opera.

Previous experience working in a large group business complex, luxury resort

Previous experience in a Business Development Role Knowledge of property operations

Minimum

Education and Experience:

At 21 years of ageHigh School Diploma or equivalent.

Minimum five years of experience in hotel or convention sales

Minimum three years of previous management/leadership in the hospitality industry

Certificates, Licenses, Regulations:

Proof of eligibility to work in the United States Obtain all required Licenses & Certifications Physical Demands:

The physical demands described here are representative of those a team member must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is typically performed in…