Travel Sales Advisor

Benefits

• Great Pay – participation in AAA discretionary annual incentive plan or other incentive plans depending on position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Medical, Dental, Vision, wellness program and more
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly; an additional 24 hours per year are earmarked for volunteer activities (depending on position)
• Collaborative Environment – AAA values contributions to exceptional service for members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Competitive hourly base plus commissions.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are 're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

As a AAA Travel Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members.

This is a full‑time, onsite, 5‑day a week position at the AAA Las Vegas, Blue Diamond branch, with Saturdays included.

• Sells international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel.
• Researches, evaluates and compares appropriate AAA Travel Partner packages to match member needs for the purpose of delivering exceptional member experiences in every transaction.
• Stays current with world events and the latest travel industry developments and trends, and provides relevant information to members.
• Processes and interprets travel documents for members purchasing travel products with AAA and informs them of governmental requirements.
• Initiates contact with members and past customers to prospect for new business and encourages repeat business.
• Cross‑sells products and services (e.g., insurance, new membership accounts).

• Basic computer skills (Microsoft Word, Outlook, etc.) and industry‑specific applications (Galileo, VAX, etc.) and telephone skills.
• GDS experience required (Apollo, Galileo, Travelport).
• Knowledge of travel products and worldwide geography; ability to read and interpret maps and brochures.
• Strong consultative selling skills with the ability to listen to members’ needs.
• Bilingual communication skills are a plus.

• High school diploma or equivalent.
• 2 years of recent experience selling international and domestic travel services (preferred).
• Travel Institute certification as “CTA, CTC, or CTIE” (preferred).

• Works in an office environment, sitting at a desk, table or computer workstation for extended periods of time.
• May travel by car, plane or other form of transportation to attend business meetings or conferences.
• Approximately 70–80 percent of the time spent on the job involves the use of a personal computer.

This role is subject to an incentive compensation plan. While top performers earn more, we expect most employees to earn between $0 and $38,000 annually in incentives, contingent upon performance.