Sales Office Administrator

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Position
:
Sales Office Administrator (with Sales Analytics Support)

Reports To
:
Vice President of Sales

Shift
:
Varies

Overview

The Sales Office Administrator provides essential administrative and operational support to the Sales organization while assisting with basic sales reporting and analytical activities. This role ensures the Sales office runs efficiently, supports Sales leadership with organization and documentation, and contributes to informed decision‑making through accurate reporting and data coordination. The role fosters teamwork, delivers internal and external guest service, anticipates the needs of Sales leaders and clients, and helps exceed expectations while building brand loyalty by living the JW Marriott Core Values.

Adheres to all Company, Safety, and Department policies and procedures.

Qualifications

• Education
  :
  Bachelor’s degree in Business, Administration, Finance, or a related field (preferred)
• Experience
  :
• 2–4 years of experience in sales administration, office administration, or sales support
• Exposure to sales reporting or data analysis (preferred)
• Skills
  :
• Strong organizational, administrative, and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook/Email)
• Comfortable working with data, reports, and spreadsheets
• Familiarity with CRM systems (Salesforce or similar) preferred
• Ability to interpret basic sales data and summarize findings
• Excellent written and verbal communication skills
• Customer‑service oriented; flexible and team‑focused
• Ability to prioritize and plan in a fast‑paced environment
• High attention to detail, accuracy, and confidentiality
• Preferred
  :
• Experience in hospitality, retail, or multi‑unit business environments
• Knowledge of forecasting models and revenue optimization

Required Work Cards needed:
None

Key Responsibilities

Responsibilities include, but are not limited to the following:

• Serve as the primary administrative support for the Sales department
• Manage high‑volume phone and email communications; accept, screen, and direct inquiries
• Draft, format, and distribute correspondence, contracts, presentations, signage, and departmental materials
• Maintain organized files, records, databases, and documentation (electronic and physical)
• Assist Sales Managers and leadership with calendars, meetings, agendas, and department scheduling
• Coordinate meeting logistics, including room setup, materials, and follow‑up
• Order, stock, and distribute office supplies; operate standard office equipment
• Support preparation of contracts, proposals, reports, and presentations
• Maintain confidentiality of sensitive sales, client, and financial information

• Assist with the preparation and distribution of daily, weekly, and monthly sales reports
• Compile, validate, and update sales data from CRM and internal systems
• Track sales activity, pipeline status, bookings, and basic performance metrics
• Identify and flag trends, variances, or data discrepancies for Sales leadership
• Maintain simple dashboards or spreadsheets used for sales tracking and reporting
• Support Sales Managers with pipeline summaries, territory tracking, and quota monitoring
• Assist Finance and Sales leadership with data requests related to forecasting and revenue tracking

• Coordinate with Marketing to support promotions, collateral, and sales initiatives
• Work with Operations to ensure client needs and group requirements are communicated accurately
• Liaise with Finance to support reporting, documentation, and revenue‑related data needs
• Act as a central coordination point to ensure smooth communication across departments

Essential Job Functions

The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.

• Work is performed in an office environment and in other…