Inside Sales Representative

Professional Contractor Supply is one of the fastest-growing industrial tool and supply companies in the country, with roots in the industry since 1987. We are passionate about providing the best construction supplies at the most competitive prices, backed by a world-class customer service philosophy.

Our success is built on the dedication, skill, and passion of our team members – and we’re proud to be Great Place to Work certified, a recognition of our positive, inclusive, and supportive workplace culture. We’re looking for talented people to come build a career with us! If you’re eager to learn, innovate, and contribute to our shared vision, we want to hear from you.

If you are looking for an excellent career opportunity with one of the market leaders in construction and industrial tools and supplies, look no further, Professional Contractor Supply is looking for an Inside Sales Representative for our Las Vegas market!

What We Have to Offer You:

We have a competitive wage and benefit package that includes Medical, Dental, Vision, Short & Long-Term Disability, Life Insurance, Vacation, Paid Time Off, Employee Assistance Program, Identity Guard, Legal Assistance, Pet Insurance, Volunteer Time Off, Paid Parental Leave, and 401k plan.

General Job Category Description

The focus of the Inside Sales position is to support the Outside Sales team by maintaining the daily orders with existing accounts and working closely with the P/A from those existing accounts.

Essential Functions/Job Responsibilities

• Selling and servicing customers, providing pricing and product application information.
• Making inside sales generation priority #1 by taking phone/fax orders; providing delivery information.
• Preparing quotes and follow- up as required in a timely fashion.
• Servicing Outside Sales staff as required; providing timely feedback and a “heads up” on large quotes.
• Inputting all orders into the sales order entry system in a timely fashion.
• Scheduling orders according to customer requirements.
• Maintaining day to day customer relations and service duties.
• Fulfilling open orders within a 30-day time frame.
• Maintaining sales documentation to ensure accounting, order, and inventory data is correct.
• Keeping catalogs and price lists current and up-to-date; informing customers of promotions and quantity prices; answering questions regarding product applications.
• Cold-calling as needed to increase sales; create and maintain customer lists.
• Coordinating efforts with Company advertising and promotions to best increase product sales, calling vendor representatives to sell new products or introduce new product lines.
• Keeping management advised of competitive products and prices.
• Attending department meetings and other Company meetings as requested by management to improve selling skills and product knowledge.
• Communicating honestly and succinctly with Purchasing regarding forecasts and spikes in sales.
• Staying current on product knowledge.
• Possess a thorough and complete understanding of the company catalog.
• Performing as-needed vendor relations and negotiations.
• Maintaining computer and software-related skills.
• Providing promotional literature and product information as requested.
• Keeping supervisors apprised of customer issues as warranted.
• Assisting with the company’s inventory management program when required.
• Suggesting related “add-on” items for customer orders.
• Communicating with outside sales and management regarding job starts and sites.
• Communicating with customers regarding new products added or customer feedback on potential new products.
• Assisting other inside sales staff when needed.
• Participate in job-related training and continuing education.
• Representing the Company at all times in a public relations capacity.
• Maintain a neat appearance in accordance with company dress code policy; always remain courteous and service-minded while dealing with other employees and customers.
• Maintains punctuality and regular and reliable attendance
• Protect and maintain confidentiality of company trade secrets and other confidential and proprietary information including, without limitation, customer information and sales data.
• Collaborate and communicate…